The JioPhone Prima 2 comes with native video calling, enabling face-to-face connections without the need for additional apps. It supports popular platforms like YouTube, Facebook, and Google voice assistant, along with Jio apps such as JioTV, JioSaavn, JioNews, and JioCinema. The phone also enables UPI payments through JioPay and offers group chat, voice messaging, and media sharing via JioChat.